FAQ

The PAD Company FAQs

1. What are bamboo pads?

Bamboo pads are sanitary pads made from natural bamboo fibres, offering superior comfort and protection compared to traditional plastic-based pads. The top layer of our pads is crafted with 100% organic bamboo, while the silk-finished design works effectively to combat inflammation, banish unwanted odours, and provide natural antibacterial properties to protect and care for your skin.

Bamboo pads offer exceptional comfort, eliminating the irritation often caused by plastic materials. With higher absorbency, they work tirelessly to keep you feeling fresh and protected throughout the day.

2. Why should I switch to bamboo pads?

Bamboo pads are more absorbent, naturally antibacterial, and hypoallergenic, reducing the risk of irritation and rashes. They are also a sustainable alternative, minimising environmental impact.

3. Are bamboo pads safe for sensitive skin?

Yes, bamboo pads are hypoallergenic and free from harsh chemicals, making them suitable for sensitive skin.

4. How absorbent are bamboo pads?

Bamboo fibres are highly absorbent, providing up to 60% more absorption than traditional cotton pads, ensuring you stay dry and comfortable.

5. Are bamboo pads biodegradable?

Currently our bamboo pads are not fully biodegradable, the top sheet however is biodegradable as it is made from organic bamboo fibre.

6. How long can I wear a bamboo pad?

Bamboo pads offer long-lasting protection. However, like any pad, it's recommended to change it every 2 hours, depending on your flow.

7. Do bamboo pads have any fragrances or chemicals?

No, our bamboo pads are free from fragrances, bleach, and harmful chemicals. They are designed to be as natural as possible.

8. How do bamboo pads compare to regular pads in terms of comfort?

Bamboo pads are softer and more breathable than traditional pads, offering superior comfort with natural moisture-wicking properties.

9. Can I use bamboo pads during heavy flow days?

Yes, bamboo pads are highly absorbent and suitable for heavy-flow days. We also offer different sizes and absorbency levels to meet your needs.

10. How do I dispose of bamboo pads?

Our bamboo pads are not biodegradable. Please dispose of them in the general waste bin rather than flushing them, as flushing can cause plumbing issues.

11. Is bamboo fibre environmentally friendly?

Yes, bamboo is a highly sustainable resource. It grows quickly, requires minimal water, and helps reduce carbon emissions. Our pads are designed to minimize environmental impact.

12. Where are your bamboo pads made?

Our bamboo pads are ethically produced by carefully selected manufacturers committed to sustainable and fair labour practices.

13. How are bamboo pads packaged?

Our bamboo pads come in stylish, resealable foil-lined packaging designed to protect each pad from moisture, oxygen, and bacteria, ensuring they stay safe and hygienic. While this packaging is not yet recyclable due to hygiene requirements, we are committed to exploring sustainable options for the future.

14. Can I use bamboo pads if I have allergies?

Yes, bamboo pads are hypoallergenic and free from common allergens found in synthetic pads, making them a great choice for those with sensitive skin or allergies.

15. Where can I buy your bamboo pads?

You can purchase our bamboo pads directly from our website, where we offer various options to suit your needs. We also provide subscription services for added convenience.

16. Do you offer different sizes of bamboo pads?

Yes, our bamboo pads come in various sizes and absorbency levels, including options for light, regular, and heavy flow.

17. How can I contact customer support?

You can contact us via the contact form on our website, by email, or through our social media channels. We’re here to help with any questions or concerns.

18. Do you offer a subscription service?

Yes, we offer a subscription service so you can receive your bamboo pads regularly without worrying about running out.

19. Can I try your bamboo pads before subscribing?

We offer trial packs so you can experience the comfort and protection of our bamboo pads before committing to a subscription. Just pay the postage and we will send you samples to try.

20. What if I’m not satisfied with the product?

Customer satisfaction is our priority. If you're not satisfied with your purchase, please contact us, and we’ll do our best to address your concerns or offer a refund.